BeeSafe Guarantee: We warrant all workmanship performed by a Beeline Home Concierge for one year from the date of completion. If you are not satisfied with our work product we will happily repair the product to your satisfaction. If you are still not satisfied with our repair, we will pay another contractor of your choice to repair the product.

BeeSafe Policy

Safety Protocols: Before a Concierge rings your doorbell, they have completed a three month probationary period that includes written assessments and field training, controlled substance screening, and background and credit checks. After hire, controlled substance screening is performed at random four times per year, and background and credit checks are updated annually. We utilize GPS tracking to efficiently manage our worker bees while they’re in the field.

Continuous Training: We meet with each Concierge twice a day and provide ongoing training and education opportunities, not just to improve your experience, but to better the livelihoods of each Concierge. We ensure that each Concierge is equipped with the appropriate tools, supplies, knowledge and resources to handle each task safely and efficiently.

Emergency Preparedness: In case of emergency, call 911. Next, call us. We’ll be there to help and we take steps to ensure that we respond appropriately in case of emergencies. Our preventative maintenance program includes systems to prevent and detect emergencies, but if they happen, our team is trained to handle emergencies with professionalism and urgency, prioritizing the safety and well-being of all involved.

Communication: We maintain open and transparent communication with our Clients, concierges, and partners regarding safety-related matters. We encourage our Clients to voice any safety concerns or questions they may have. If an issue needs to be escalated, please reach out to matt@capdsus.com directly.

Legal disclaimers – Our lawyers are the Queen Bee around here so be aware that certain services require a licensed professional.